These Terms of Service ("Terms") govern your use of the on-demand additive manufacturing services provided by Hudson Creative Group, LLC ("Service Provider"). By using the Service Provider's services, you agree to these Terms.
By using the Service Provider's services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service Provider's services.
The Service Provider provides on-demand additive manufacturing services that allow you to create physical objects from digital 3D models. You may provide 3D model files to the Service Provider through email, cloud storage, or a third party, and the Service Provider will use its additive manufacturing equipment to produce a physical object based on your 3D model. The Service Provider will then ship the physical object to you or arrange for pickup if you are local to the Service Provider.
The Service Provider provides its services solely as a platform for additive manufacturing and design related to additive manufacturing. The Service Provider has no control over 3D model files provided by you or the physical objects produced from those files, except to provide the physical object in the material and color agreed upon with you within standard tolerance (+-0.4mm) unless agreed upon otherwise. As a result, the Service Provider assumes no responsibility or liability for the use of its services or the physical objects produced from its services.
You are solely responsible for the 3D model files that you provide to the Service Provider and the physical objects produced from those files. You agree to indemnify and hold the Service Provider harmless from any claims, damages, or expenses arising from your use of the Service Provider's services or the physical objects produced from those services.
The Service Provider does not claim any ownership rights to the 3D model files that you provide. However, by providing 3D model files to the Service Provider, you grant the Service Provider a non-exclusive, royalty-free license to use, copy, modify, and distribute your 3D model files solely for the purpose of providing its services to you. The Service Provider may not use, copy, modify, or distribute your 3D model files for any other purposes unless agreed upon with you. The Service Provider is allowed to use images of the 3D model file or the resulting physical object in promotional materials unless otherwise agreed upon, such as if an NDA has been signed.
For 3D model files created by the Service Provider, the Service Provider retains all rights to said files unless otherwise agreed upon with you.
You are solely responsible for ensuring that the 3D model files that you provide to the Service Provider do not infringe on the intellectual property rights of any third party. The Service Provider reserves the right to remove any 3D model files from its systems that it believes may infringe on the intellectual property rights of others.
The Service Provider charges fees for its additive manufacturing services. The fees are based on the size, complexity, and quantity of the physical objects produced. You agree to pay all fees associated with your use of the Service Provider's services.
We accept payment by credit card and PayPal. You will be required to provide payment information when you place an order.
We do not offer refunds for our services, except in cases where there is a defect in the physical object that is the direct result of an error made by the Service Provider.
If you dispute a payment, please contact us immediately at manufacturing@hudsoncreativegroup.com. We will work with you to resolve the issue.
THE SERVICE PROVIDER'S SERVICES ARE PROVIDED "AS IS" AND WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE SERVICE PROVIDER DOES NOT WARRANT THAT ITS SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.
IN NO EVENT SHALL THE SERVICE PROVIDER BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THE SERVICE PROVIDER'S SERVICES OR THE PHYSICAL OBJECTS PRODUCED FROM THOSE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
The Service Provider may terminate these Terms and your access to its services at any time, for any reason or no reason.
